/*
THESIS: Make an automation sale feel like inspecting an operating system, not buying AI theater.
OWN-WORLD: Delta's paper, ink, electric blue, IBM Plex, hairlines, and explicit process notation extend unchanged.
STORY: Name the dropped handoff, expose the mechanism, define human boundaries, show proof, then invite a fit call.
FIRST VIEWPORT: A direct promise and CTA sit beside a live-looking event trace whose labels change with each service.
FORM: Established-world extension; persuasive technical field note, structured around the buyer's operating sequence.
*/
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